Skip links

Universal design (accessibility)

Universal design (accessibility)

Universal design (accessibility)

Context: the current infrastructure, both for postal services (post offices, self-service terminals, electronic parcel system) and for train travel (stations, station access, boarding / disembarking, travel announcements), is not fully and easily accessible to all travelers.

Possible solution: technological, digital solutions could be adapted to the existing infrastructure so the people with individual needs could fully access the services. For example, to provide visual / audio information on arriving or delayed trains, to enable disabled people travel spontaneously without having to book assistance 24 hours in advance, to give full access to all postal services.

Skip to content